Flawless service is the key to growing an Insurance business. It’s no longer enough to simply have a great product or service, Insurers need to ensure that it’s being delivered. OverIT’s Schedule Optimization leverages AI technology to optimize your complex service schedule in real-time based on configurable business-driven constraints. Real-time route optimization ensures field operations are set up for success, every time. Maximize outcomes by ensuring that adjusters are being dispatched efficiently and improve customer experiences leveraging the augmented collaboration features of the Next-Gen FSM Platform, for engaging customers anywhere, anytime.
OverIT provides Property and Casualty Insurers with instant access to Field Claims, Appraisal & Scheduling, as well as the ability for adjusters to connect to customers on any device via a mobile app and leveraging AR-driven collaboration features
The AI-driven field service software for Property and Casualty Insurance provides reduced turnaround times, increase average weekly claims completed, and reduction in overtime worked
The Mobile app allows adjusters to access vital information, update statuses and virtually submit claims for expedited payment, improving average travel time per claim by 15%
The Next-Gen FSM provides access to real time data analytics so you can gain a 360-degree view of the customer service and improve operational efficiency